[ Introduction ] [ Mechanics ] [ Benefits ]

An Electronic Document Management (EDM) system is a computerised business tool that enhances the business processes, because it is faster, more accurate, and through it's functionality has real business benefits. It uses the computer tools (hardware and software) that the small business may possess, but is not using to full advantage.

There is no need to physically search through hardcopy files to retrieve and view documents – the information is available to authorised personnel at the time they need it on the desktop regardless of their location.

The system can be a repository for various electronic file types, not only scanned documents. This means, for example that all the correspondence to and from a customer or supplier is available in one place and easily retrieved when required.

The functionality of the EDM system can be set so that only authorised personnel may initiate particular tasks, and electronic documentation which is confidential may be restricted to certain individuals or departments.

The possible applications are broad covering almost every area of business. The potential returns on investment are high.